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If you have any issues with our games, please first check the Knowledge Base to find the answer to the most common problems. If you are not able to find an answer, use the Forum and add new topic to get help from other gamers.
As the games are offered completely free of charge, and due to high volume of requests, Gametop is not able to provide support individually or per game basis. We encourage users to help each other on the forum, especially when it comes to gameplay issues, walkthroughs and other tips.
Kingdom of Aurelia: Mystery of Poisoned Dagger
it keeps freezing and I keep getting a whole page of game errors my computer is fine I just got it. the also is running slow. I kept going in the game and coming out refreshing it. and also restarting my computer. my McAfee did not pick up anything from this game, finally I had to delete the game. I could not finish it.
Based on our internal testing, Kingdom of Aurelia: Mystery of Poisoned Dagger is working fine on regular Windows 10 computers and laptops. There must be something else affecting your computer system. Make sure your drivers are up to date.
loved this website but now
used to download games regular but now every game i try to download says download failed i try again and it does the same
games not downloading
I have tried downloading a few different games and they have failed or say opening in 1/2 days, the couple that have downloaded then do not open properly and are either just tiny boxes that then won't close or they sit oddly on the screen so I cannot select all the buttons. I have a working internet connection and was previously working fine before last week.
Please check out the knowledge base article: Download failed
LAUNCH ERROR
any game i download it does'nt even start
windows gives a report of the problem and says to send it 2 the developer of the game !!
Game Top Thank you screen annoying
I had to reinstall Jewel Match after a computer glitch. Now, whenever I exit the game, a Game Top Thank You screen pops up on my computer. This did not happen with the previous game I had. Is there any way to turn this off? It's very annoying to have to close that screen after having already exited the actual game.
If you can not run a game and it's directly goes to Thank You page, it mean game has been crashed. Usually it happens because of outdated video board drivers.
Recent car games are unstable control on PC
solve the problem of stability control (Crazy Cars,Supercars Racing)for example: gender nfsu2 tested on Windows XP and please do not ask me to give you details of any reason why I did all updates to the operating system. have a nice day.
download failed
Tried downloading several hidden object games and all of them at the end of download it says that it failed. I retried and got the same result.
Royal Envoy Can't installed msvcp100.dll not found
I load 3 times the games Royal Envoy, and each times. I installed it and when it's time to play, he don't open and he writing msvcp100.dll not found.
Please can you fix it. Thank's
Shadow Shelter not working
I have installed Shadow Shelter more than once... updated my Graphics card etc, but I still only get the sound playing on my PC and no picture... does anyone know how to fix it? I run Windows 10 on my pc.
Customer support service by UserEcho