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If you have any issues with our games, please first check the Knowledge Base to find the answer to the most common problems. If you are not able to find an answer, use the Forum and add new topic to get help from other gamers.

As the games are offered completely free of charge, and due to high volume of requests, Gametop is not able to provide support individually or per game basis. We encourage users to help each other on the forum, especially when it comes to gameplay issues, walkthroughs and other tips.

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Black swan does not load after download

8 years ago • updated by 8 years ago • 1

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fishdom II wont run

8 years ago • 0

I have been playing fishdom II for over a year, now it wont load, when I click on it the game top sight comes up thanking me for playing even though the game never came up??? help it's one of my favorites..

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game haunted house mysteries

8 years ago • updated by 8 years ago • 2

Good day !

I'am locked in the cave with the canon wich won't to light on with the matches. perhaps it's not load in the good order. It there a way to go to the previous time and try to load it again ?

Thank for your help

Best regards

Franck

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Gametop arrogance

8 years ago • 0

What?! I have to ask permission to play a game I downloaded?! Now I have to deal with another gametop window before playing a game? Total BS!!! If gametop keeps this crap up I will find another free game download site. There are plenty out there. GameTop was once a user friendly site.

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Fall of Gyes is rubbish and uses my data allocation. Why is GameTop allowing this crap?????

8 years ago • 0

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s

8 years ago • 0

Il game Fall of Gyes non si avvia

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timed games--if I wanted timed games I would click on the timed games box. I want relaxed games with no explosions if I miss a timing deadline. I do not mind receiving no points for long games, but I play games for relaxation--not to hit another DEADLIN

8 years ago • 0

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Season Match 4 Problem

8 years ago • updated by 8 years ago • 1

Went all through the game, then was asked if I wanted to start again from beginning, which I did.
Got to level 60 with 3 stars on every level, but cant get through portal to next stage, as not enough elixir
The flowerbeds only produce 3 flowers at a time and there is no improve option as before. The fountains dont work.
I uninstalled game and deleted it from download folder.
Redownloaded and reinstalled, run game, only to end up back at levels 31 to 60 where I left off.
I have tried deleting download history, web history and cookies.
I have even deleted it from the registry, but same thing happens.

How do I get a fresh game which starts from beginning please.

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