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If you have any issues with our games, please first check the Knowledge Base to find the answer to the most common problems. If you are not able to find an answer, use the Forum and add new topic to get help from other gamers.
As the games are offered completely free of charge, and due to high volume of requests, Gametop is not able to provide support individually or per game basis. We encourage users to help each other on the forum, especially when it comes to gameplay issues, walkthroughs and other tips.
What has happened??
Instead of the game I have just downloaded opening, I keep getting the Gametop Ad block and telling me to try these games. I would like to play the game I downloaded.
Game fails to open
Really would love to play 'Secrets of the Past:Mothers Diary', but will not open to play.
scrap garden - windows 10 - Loads the initial screen ok but when I click "Continue" to load/start the game it immediately crashes
Hi, first of all thank you for your amazing site I have used it for years.
There is a relatively new game called "Scrap Garden" which crashes every time I select continue after the initial options screen. I am running windows 10 (latest update).
Secrets of the past: mother's diary doesn't play.
It loads then when Play is selected it shuts down. This after multiple times of downloading and installing.
missing cursor
Windows 7 64 bit computer
Sudden Strike Iwo Jima
Game loads and opens but cursor is invisible so can't go any further.
Customer support service by UserEcho
