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If you have any issues with our games, please first check the Knowledge Base to find the answer to the most common problems. If you are not able to find an answer, use the Forum and add new topic to get help from other gamers.
As the games are offered completely free of charge, and due to high volume of requests, Gametop is not able to provide support individually or per game basis. We encourage users to help each other on the forum, especially when it comes to gameplay issues, walkthroughs and other tips.
FROZEN BEAUTY
I am stuck with all the yellow candles. I have the candle snuffer and put them out. But the Hint button just brings me back to them all the time. How do I move on from here?
files are corrupted
Every game I download will not run because I get the message "Files are corrupted." I tried opening in compatibility mode, but I still get this message. I have Windows 10. Any suggestions?
clutter
Running using Windows 10. For first week of use I could single click on jigsaw pieces and letters and they were collected - can't do that anymore. Uninstalled and reinstalled program but fault still there. When I can't remove jogsaw and letters makes it extra hard to find items searching for
Customer support service by UserEcho
