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If you have any issues with our games, please first check the Knowledge Base to find the answer to the most common problems. If you are not able to find an answer, use the Forum and add new topic to get help from other gamers.


As the games are offered completely free of charge, and due to high volume of requests, Gametop is not able to provide support individually or per game basis. We encourage users to help each other on the forum, especially when it comes to gameplay issues, walkthroughs and other tips.

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Clock purchase in Gardenscapes MM

jsurrez 8 years ago 0

Hi! Downloaded Gardenscapes and GS Mansion Makeover free from GameTop - that said it was free and could be played anytime from your computer - implicating that you do NOT need to be " Signed In or On Line" in order to play; have reviewed Tips and tricks you suggested; all drivers are up to date; running on win8 Next book; have tried with and with out Firewall and Antivirus;......can't think of what else I've tried, but I have over $50k and can't get past the Clock purchase :( I get a dark screen then an error about "gamewrap.exe has stopped working ". Once my game disappears I am left with one of my Browser windows open with a msg saying I have lost connection - pls re-connect?!? I am totally out ideas and would really like to continue one of these days....any suggestions?

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cat on a diet

Ted Dressel 8 years ago 0

The Cat On A Diet game, Windows 10, seems to have scrambled the PC. The opening screen would not respond, could not close the game. Task manager wouldn't even stop it. Rebooted the PC and now it is horribly slow, does not want to respond to mouse clicks. There is something seriously wrong with that game. The PC is no longer usable.

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Att: what is happening with the downloads that are all giving error. And a warning that the game can not be downloaded.

novoroosevelt1211 8 years ago 0

Att: what is happening with the downloads that are all giving error. And a warning that the game can not be downloaded.

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hidden object

richard 8 years ago updated by Tom Pizzino 7 years ago 5

why have you not done any hidden object games in a while

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no win situation for the player

willi2 8 years ago 0

one thing i think these games is suppose to give to the player and that is be stress free,fun, but a lot of your games is anything but that. take zombie shooter2 for instance no matter where you start from you only have 3 lives. whereas most games in their bonuses they give you the opportunity to get more lives this game don't. you can play allnight and the most you get is 3 lives then where your task is to enter the city that's where your last life is expended and no matter how many times you play thats is as far as you can get.

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geometry ball does not download correctly....windows is forced to close program

rohug51 8 years ago 0

geometry ball does not download correctly.....windows is forced to close program

Help!

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jigsaw-boom

Enrico59 8 years ago 0

I have used this program 1 time and no problems. Today i want to use it again and Avast anti virus have removed it because it say there is an virus in this program

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Deadly Association does not work

Mizgarland 8 years ago 0

When I launch the game, the screen is totally black with a movable cursor and there is sound track on the background. I can't play the game.

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jeux en anglais mais pas francais

paul 8 years ago 0
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game downloads ok but no curser comes on screen

bob 8 years ago updated by Sal Mart 8 years ago 1

have downloaded several games and when i try to play them i cant get a curser to show on screen. if i move the mouse randomly i can get various selections to light up and then select something else but i cannot see the curser.